Cookie Policy
Last updated: May 23, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience. Fractera uses cookies and similar tracking technologies to operate and improve our services.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function. They include session cookies for authentication and security. You cannot opt out of essential cookies.
Functional Cookies
These cookies remember your preferences (such as your selected plan or language) to provide a more personalized experience.
Analytics Cookies
We use Google Analytics 4 (tracking ID G-W78YGT6XLJ) to understand how visitors interact with the fractera.ai landing pages. The Google tag loads in Google Consent Mode v2: before you click "Accept", `analytics_storage` is set to `denied` — meaning the `_ga` / `_ga_*` cookies are NOT set and no cross-session identifier is stored. Google receives only aggregated cookieless pings in this state. After "Accept", cookies start being written (up to 2-year lifetime). If you click "Decline" or reset the banner, `denied` stays and analytics continues running in cookieless mode. Analytics is NOT loaded on customer servers (admin / auth / data / lightrag / hermes subdomains), in the Dashboard, on the partner registration page, or inside the embed widget shown on partner blogs.
3. Third-Party Cookies
Some cookies are placed by third-party services on our pages: Stripe (payment processing), Google Analytics (analytics, only after consent — see above), and authentication providers. These cookies are governed by the respective third-party privacy policies. Google policy: https://policies.google.com/privacy.
4. Managing Cookies
You can control cookies through your browser settings. To change your analytics-cookie decision on our site, click "Cookie Settings" in the footer of any page — the banner reappears. Choosing "Decline" or removing the `fractera-cookie-consent` localStorage key stops further analytics cookies from being set. Disabling essential cookies may break the service.
5. Contact
If you have questions about our use of cookies, please contact us at admin@fractera.ai.